Photon Troubleshooting
No power
Section titled “No power”TODO: Diagnostic flow — PSU switch, wall outlet, PSU LED, power button header.
Powers on but no display
Section titled “Powers on but no display”TODO: Check GPU seating, display cable, GPU auxiliary power, RAM seating, diagnostic LEDs on motherboard.
Boot loop
Section titled “Boot loop”TODO
Random shutdowns
Section titled “Random shutdowns”TODO: Thermal, PSU overload, RAM instability, bad drive.
Excessive noise
Section titled “Excessive noise”TODO: Fan curve issues, loose panel, failing fan bearing, GPU coil whine.
Blue screen / kernel panic
Section titled “Blue screen / kernel panic”TODO: Driver, RAM, storage, PSU — diagnostic flow.
Drive not detected
Section titled “Drive not detected”TODO: BIOS detection, cable seating, SATA/M.2 slot, drive health check.
Network issues
Section titled “Network issues”TODO: Link LED, cable, driver, BIOS NIC enable.
When to contact support
Section titled “When to contact support”TODO: What info to gather — serial number, BIOS version, symptoms, photos, logs. Cross-link to warranty and RMA.