Electron — Parts and Service
Most Electron service is handled at the Renderboxes workshop under your warranty. A few light tasks you can do yourself.
What you can do yourself
Section titled “What you can do yourself” Upgrade RAM Add DDR5 UDIMM up to 256 GB total
Clean your machine Dust removal, exterior care
Access IPMI (Intel build only)
Section titled “Access IPMI (Intel build only)”If your Electron is the Intel Core Ultra build, it includes an IPMI management LAN port for remote power, console, and monitoring. See Accessing IPMI.
What we handle at the workshop
Section titled “What we handle at the workshop”Everything else — chassis, CPU, GPU, PSU, motherboard, cooling. Covered by your warranty during the coverage period, available as paid service outside it.
Warranty
Section titled “Warranty”Electron ships with:
- 3 years parts
- 1 year labour (return-to-base)
- Unlimited technical support
See Warranty and service for full terms, the return address, and the process.
Getting in touch
Section titled “Getting in touch”- Support portal: support.renderboxes.com/support
- Email: servicedesk@renderboxes.com
- Phone: +44 (0)1304 799748
- Hours: Monday–Friday, 9am–5pm GMT