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Nano Pro — Parts and Service

Most Nano Pro service is handled at the Renderboxes workshop under your warranty. In production render-node deployments, day-to-day management is usually via IPMI.

What you can do yourself

Section titled “What you can do yourself”
Access IPMI Remote power, console, and monitoring
Upgrade RAM Add DDR5 ECC RDIMM up to 2.0 TB total
Clean your machine Dust removal — important under sustained load

What we handle at the workshop

Section titled “What we handle at the workshop”

Everything else. Nano Pro’s quad-GPU Threadripper PRO platform has PCIe lane allocation that depends on slot population order, so even “simple” GPU changes are workshop work. Covered by warranty during the coverage period.

Warranty

Section titled “Warranty”
  • 3 years parts
  • 1 year labour (return-to-base)
  • 3 years technical support

See Warranty and service for full terms.

Getting in touch

Section titled “Getting in touch”